Food for thought

My first job was at 'Chez Denyais' (sounds better than Denny's, huh?) Anywho, I learned a lot of valuable lessons there that I think are the best foundation for anyone who plans on pursuing a career..ever...or speaking to humans...ever. Lesson #1:Perception is reality. It doesn't matter what YOU KNOW happened, how it should have happened, how it would normally happen..you get the idea...how the receiver perceives it, is how it happened for them, therefore that is how it happened. IF the givers and receivers in this world (i.e. EVERYONE) would remember that, maybe the world could take a giant chill pill and RELAX. Lesson #2: A smile goes a long way...and it's free. Lesson #3:Reflective listening...repeat back what you think you heard-we could all save a lot of miscommunication in our lives personally and professionally if this were a daily practice. Lesson #4: The customer is NOT always right (so there!!) Ok, that is my own, they really don't teach that, but it is soooooooooooooooooo true. But it kinda goes back to lesson #1. Final lesson for the day (I reserve the right to expound upon this as needed) and honestly, I learn this over and over in every job Lesson #5: You can't fix stupid. There, I said it and you know it's true. Think about it...WHHHEEEEE